Our values guide what we do, how we do it and why we do it. In our work with you and your teams, we will strive to live up to them.
No one is excellent by accident. We don't stop at "good enough" but strive to give our best and be our best. Excellence is not a destination to reach, but an ideal to aim for that motivates us to grow. We aim to equip and inspire our clients in their journey towards excellence.
We exist to provide value to our clients. Your success is our success. We are only satisfied when you and we know that our service to you has borne fruit and has helped you achieve your goals.
We aim to be honest and transparent. We "tell it like it is." We don't exaggerate or distort in order to make you or us look better (or worse!) than we are. Any improvement must be based on a correct understanding of the current situation, which comes from an accurate analysis of the facts.
Achieving good goals nearly always requires hard work and some sacrifice. Improving is often fun and energizing, but it can also be unpleasant and difficult. It requires humility (to admit I can be better) and courage (to experiment with new ways of thinking and working). Although sacrifice means giving up and losing something, we believe that the gain is worth the pain.
I and most of my partners have faith in the God of the Bible. We believe God has gifted each of us and called us to love others in the same way that He loves us. This He demonstrated most clearly in Jesus' sacrificial death on the cross to forgive us our sins and to give us new and eternal life. We gladly work with everyone of good will, regardless of where they on matters of faith.
Here we think of the Hebrew word Shalom and the Arabic word Salam. We go out of our way to do what we can to have good relationships with everyone. This requires kindness, generosity, thinking the best of others, forgiving and reconciling when there is conflict. We aim not for uniformity, but for unity of heart and for harmony that comes from everyone doing their part for what is good.
We are in the business of continuous improvement because we believe in the necessity of growing in wisdom, understanding and skill. While we hold certain beliefs and truths as a firm foundation, we know that growth only comes from learning, innovating, adapting, experimenting and letting go of what was wrong and what did not work.
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